ONSITE SUPPORT

ON-SITE TECHNICAL SUPPORT SERVICES IN LONDON – WHEN YOU NEED A PHYSICAL IT PRESENCE

At Optane Networks, we offer the widest choice of technical support in London and the UK. Our central office in West London means its easy for us to travel to your business premises no matter where you are in the capital. We can also offer remote support services in London and across the UK if you would prefer.

ON-SITE SUPPORT, YOUR WAY

Our on-site technical support gives you access to a physical IT support presence in your office, whether you need us to attend to an emergency outage or you simply need an IT presence during those busy times of the day. Our professional technical analysts have years of support experience and can support your hardware and network infrastructure and any software applications you have running. One call to our number will have one of our experts winging their way to you, and we can often get to any London office in an hour or less.

We can also have somebody working remotely on the problem and gathering information until your Optane Networks analyst arrives on site. We can provide support for any IT function including data backup issues, problems with Microsoft Office, server outage issues and network security problems. Our years of experience mean we are well equipped and knowledgeable to resolve any problem quickly and completely.